Position Overview:
Tutor Jackets is seeking a proactive, detail-oriented Virtual Assistant to support internal operations and tutor-student coordination. The ideal candidate will handle administrative workflows, help with project tracking, and facilitate communication across platforms. The role is part-time, with potential to expand based on performance and business growth.
Key Responsibilities:
Coordinate tutor-student scheduling, including cancellations, rescheduling, and finding substitutes
Support calendar management and set up accounts or systems as needed
Handle monthly session renewals and prepare basic invoices
Document internal SOPs and assist with ongoing project management
Maintain and organize tutor availability and student data
Participate in client communication via group chats (currently Google Voice; may transition to OpenPhone)
Track tasks and deadlines across tutoring programs
Must-Have Qualifications:
2+ years of experience in virtual assistance, customer support, or academic coordination
Strong written communication skills in English
Experience with calendar tools (e.g., Google Calendar) and productivity platforms (e.g., Google Workspace, Notion, or similar)
Ability to manage multiple tasks with attention to detail
Reliable internet connection and quiet work environment
Proactive, solution-oriented mindset with strong time management
Software Tools:
Google Workspace (Docs, Sheets, Calendar)
Google Voice (may transition to OpenPhone)
CRM or task/project management tools (Notion, Trello, or similar)
Optional: Experience with invoicing tools or basic accounting systems
Work Schedule & Timezone:
Part-Time: 20 hours/week
Preferred Hours: Monday–Friday, 4 PM – 8 PM EST , occasional Saturdays
Flexibility and potential overtime during high-volume periods (to be pre-approved)
Position Overview:
Tutor Jackets is seeking a proactive, detail-oriented Virtual Assistant to support internal operations and tutor-student coordination. The ideal candidate will handle administrative workflows, help with project tracking, and facilitate communication across platforms. The role is part-time, with potential to expand based on performance and business growth.
Key Responsibilities:
Coordinate tutor-student scheduling, including cancellations, rescheduling, and finding substitutes
Support calendar management and set up accounts or systems as needed
Handle monthly session renewals and prepare basic invoices
Document internal SOPs and assist with ongoing project management
Maintain and organize tutor availability and student data
Participate in client communication via group chats (currently Google Voice; may transition to OpenPhone)
Track tasks and deadlines across tutoring programs
Must-Have Qualifications:
2+ years of experience in virtual assistance, customer support, or academic coordination
Strong written communication skills in English
Experience with calendar tools (e.g., Google Calendar) and productivity platforms (e.g., Google Workspace, Notion, or similar)
Ability to manage multiple tasks with attention to detail
Reliable internet connection and quiet work environment
Proactive, solution-oriented mindset with strong time management
Software Tools:
Google Workspace (Docs, Sheets, Calendar)
Google Voice (may transition to OpenPhone)
CRM or task/project management tools (Notion, Trello, or similar)
Optional: Experience with invoicing tools or basic accounting systems
Work Schedule & Timezone:
Part-Time: 20 hours/week
Preferred Hours: Monday–Friday, 4 PM – 8 PM EST , occasional Saturdays
Flexibility and potential overtime during high-volume periods (to be pre-approved)